Terms of Service
The conditions that govern the use of our medical courier and logistics services.
LAST UPDATED: JANUARY 2026
Acceptance of Terms
By accessing or using Rapid RX Solutions services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Services
Rapid RX Solutions provides medical courier and logistics services including, but not limited to, same-day and STAT delivery, scheduled routes, and temperature-controlled cold-chain transport for healthcare organizations.
Prohibited Items
The following items are restricted and may not be shipped with Rapid RX Solutions:
- Firearms and weapons
- Fireworks and explosives
- Tobacco products
- Flammable, dangerous, or hazardous materials (except dry ice)
- Open beverage containers
- Human corpses and/or cremated remains
- Improperly contained medical waste or used sharps
- Stolen goods or items you do not have permission to ship
Packaging Requirements
All items must be properly packaged and ready for delivery when the driver arrives. Fragile items should be protected with shock-absorbing materials. Drivers may refuse pickup of improperly packaged items.
Liability
Rapid RX Solutions' liability for loss or damage is limited as specified in your service agreement. Additional insurance options are available for high-value shipments.
Contact
For questions about these Terms of Service, contact us at info@rapidrxsolutions.com or call (855) 703-4459.