Privacy Policy
We take the privacy and security of your data — and your patients' data — seriously. This policy explains what we collect and how we protect it.
LAST UPDATED: JANUARY 2026
Information We Collect
Rapid RX Solutions collects information you provide directly to us, such as when you create an account, request a quote, place a delivery order, or contact us for support. This may include your name, email address, phone number, company information, and delivery details.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our courier services, process and dispatch deliveries, send status communications about your shipments, and respond to your inquiries.
HIPAA Compliance
Rapid RX Solutions is committed to protecting the privacy and security of Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain policies, training, and procedures to safeguard PHI and operate under Business Associate Agreements (BAAs) with our healthcare clients.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including chain-of-custody tracking and access controls across our dispatch systems.
Contact Us
If you have questions about this Privacy Policy, contact us at info@rapidrxsolutions.com or call (855) 703-4459.